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Employee engagement has now become a key part of the company strategic process. Forward-thinking, innovative companies embrace continuous listening strategies to gain more actionable insights. Gartner’s analysts forecast that by 2023 some 80% of enterprises with more than 2,500 employees will augment annual engagement surveys with pulse surveys or indirect methods to gauge worker sentiment.
When effectively designed and executed, a continuous listening program can transform an organization’s culture and increase employee engagement.
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